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Shipping & returns
All products are delivered from stock. If an item is not in stock, we will contact you. Below are the delivery times:
Products from stock: orders are shipped on Tuesday and Thursday. Normally, delivery takes 2-4 business days.
Products temporarily unavailable: 4 to 8 weeks.
Within the Netherlands the shipping costs are free on any order with an order amount of € 20 or more. For order amounts below € 20 (excluding shipping costs), shipping costs are applied as shown below:
|Country/zone||Free shipping from||Otherwise||Countries|
|Netherlands, Germany||€ 25||€ 7,95||Netherlands, Germany|
|United Kingdom||€ 75||€ 15||United Kingdom|
|Zone 1||€ 75||€ 15||Austria, France, Italy, Luxembourg, Monaco,|
|Zone 2||€ 150||€ 29,50||Bulgaria, Czech Republic, Croatia, Denmark, Estland, Finland, Greece, Hungary, Ireland, Latvia, Lithuanina, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden|
|Zone 3||€ 150||€ 29,50||Liechtenstein, Norway, Switzerland|
For fourteen (14) days after receipt of the product / products, the Buyer has the right to terminate the contract without stating reasons and to return it to 'Kom Amsterdam', provided the product is properly packaged and undamaged.
Return address: Come Amsterdam, Amsteldijk-Zuid 198-B, 1188 VP Amstelveen. The costs of the return shipment are for the Buyer. The buyer may return the product only after he / she has made a statement of this right. After notification, the Buyer must return the product as soon as possible, but no later than within 14 days.
For more information, see the terms and conditions .